Important Update Regarding COVID-19

Mar 23rd, 2020

As we continue to monitor the spread of COVID-19 (coronavirus), the health and safety of our policy holders and staff is our top priority. Based on recommendations from the CDC (Center for Disease Control) as well as the recommendations from the New York State Governor,  SEFCU Insurance Agency has made the decision to temporarily close our offices located at 469 State Street, 3rd Floor, Schenectady and 297 Main Street, Schoharie beginning Friday, March 20th until further notice. 

This temporary closure affects SEFCU Insurance Agency offices ONLY. 

During this time of uncertainty, you can rest assured knowing that SEFCU Insurance Agency will continue to meet the needs of our customers. Agents are available by phone as well as email to service your policies, offer quotes, and answer any of your questions. We will not be staffing our offices or accepting premium payments in person.

We encourage you to contact your insurance carrier directly to make electronic or phone payments. Many carriers will be offering extended service hours as well as payment options and arrangements. If you need help locating your carrier’s contact information, please click here or call us at 888-250-6689. 

If your policy requires signed documents during this time frame our agents will email them to you, or send them US Mail if you prefer. We will be utilizing our DocuSign program, a secure online signing tool, to obtain any signatures needed to ensure there is no interruption to your policy.

We will continue to offer quotes online at or call us directly at 888-250-6689. 

Home, Auto, Renters, Motorcycle, Boat & RV, Personal Umbrella, Life

For more information or to obtain a free, no-obligation quote please call our team at 518-786-9905 or 888-250-6689 (toll free).